Products related to Communication:
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Strategic Internal Communication : How to Build Employee Engagement and Performance
Previously restricted to cascading information and managing day-to-day conversations, internal communication is now essential to empowering employees to deliver business strategy.Strategic Internal Communication shows how to design and implement a strategy which will lead to engaged and motivated staff, increased productivity and consequently improved business performance.The book uses the author's own Dialogue Box tool designed to help companies explore more thoroughly what kinds of conversations they need to have with employees to address internal and cultural challenges.It helps transform organizations into open and transparent communities to ensure that entire workforces are committed to the overall business vision. This fully updated 2nd edition of Strategic Internal Communication includes new information on how to use Dialogue Box during times of transition and organizational change.It also gives advice on how to manage difficult conversations and avoid damaging miscommunication and misinterpretation.Supported by examples and case studies from the author's own experience, Strategic Internal Communication is an indispensable guide to creating an integrated and collaborative culture which will take your organization to the next level of success.
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Internal Communication and Employee Engagement : A Case Study Approach
This book aims to explore the connection between internal communication and employee engagement in both educational and business settings.Through the collection of chapters contributed by leading public relations, communication, and management scholars as well as seasoned practitioners, readers will gain new insights into current issues in internal communication and employee engagement through a series of real-world case studies analyzing current issues and offering best practices in internal communication and employee engagement in specific industry and organization settings.Learning outcomes and discussion questions for both classroom use and business strategizing round out each chapter, providing a springboard to further inquiry, research, and initiative development in these intricately intertwined areas so crucial to employee satisfaction and organizational success.This makes Internal Communications and Employee Engagement an ideal resource for the intended audience of scholars, students, internal communication managers, and organizational leaders
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Strategic Participatory Communication and Development : Engagement and Empowerment
There has been a recent shift in the nature of public engagement from a culture of paternalism and control towards a public-centred approach involving collaboration and co-creation.This book draws on public relations and development communication insights to build a new community engagement model for public sector organisations who wish to engage with rural communities in developing countries.This theoretical model also offers a practical framework for Government in particular to engage with and empower rural communities as they adopt and exploit infrastructure developments.The outcome is mutual benefit. By examining in detail how Government communicates with rural communities on renewable energy infrastructure projects in Indonesia, and underpinned by empirical research with those communities, this new participatory framework has been developed.It envisages progressive empowerment of rural communities as Government encourages active engagement on the installation and exploitation of renewable energy.This entails encouraging communities to determine for themselves their uses of sustainable energy sources and to take ownership of a co-determined future.In so doing, the Government itself is more likely to achieve its own renewable energy commitments. Research-based and combining theory with practice, this thought-provoking book will be welcomed by strategic communication and public relations scholars and practitioners alike.
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Employee Communication During Mergers and Acquisitions
Communication is the key to organisational success and nowhere is this truism more apparent than in the influence of internal communication during a transformational process as dramatic as a merger or acquisition.During the complex process of bringing the two sets of employees together, continuous effort is crucial for keeping in touch with how people feel; communicating information clearly across both bidder and target; and beginning the process of creating a new culture for the merged company.Communication is vital, but information on what to do when and how to overcome, or at least minimise, the practical problems inherent in trying to communicate at a time when there is often little news, and when so much must remain confidential is essential.Employee Communication During Mergers and Acquisitions provides a blueprint for your internal communication during a merger or acquisition, it contains checklists, examples and tables to help busy communication and integration teams by providing them with practical guidance and examples of what they should consider.The authors start with the genesis of your strategy and the statutory framework before the partner company has been identified, then move on to each of the stages of negotiation, merger announcement, pre-merger preparation, and in the critical first 100 days, following the merger.The book includes chapters exploring the process of developing the employer brand for the new entity as well as of measuring and building on the success of your strategy and is illustrated throughout by a range of case studies.
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What are communication tools, communication channels, and communication instruments?
Communication tools are the various software or platforms used to facilitate communication, such as email, messaging apps, video conferencing tools, and social media platforms. Communication channels refer to the specific mediums through which messages are transmitted, such as face-to-face interactions, phone calls, written letters, or digital communication. Communication instruments are the physical devices or tools used to aid communication, like smartphones, computers, telephones, or cameras. Together, these elements help individuals and organizations effectively convey information and ideas.
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Why does a culture of non-communication establish itself?
A culture of non-communication can establish itself for a variety of reasons. One common reason is fear of conflict or confrontation, which can lead people to avoid difficult conversations and instead choose to remain silent. Additionally, a lack of trust or a fear of judgment can also contribute to a culture of non-communication, as individuals may feel hesitant to share their thoughts and feelings. In some cases, organizational structures and hierarchies can also discourage open communication, leading to a culture of silence and non-disclosure. Overall, a culture of non-communication can develop when there is a lack of psychological safety and trust within a group or organization.
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Is written communication better than oral communication?
Written communication and oral communication each have their own strengths and weaknesses. Written communication is often preferred for its ability to provide a permanent record of information, allowing for clarity and precision in conveying complex ideas. On the other hand, oral communication can be more immediate and allows for real-time feedback and clarification. Ultimately, the effectiveness of communication depends on the context and the specific goals of the interaction.
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How does online communication differ from offline communication?
Online communication differs from offline communication in several ways. One key difference is the lack of nonverbal cues in online communication, such as body language and tone of voice, which can sometimes lead to misunderstandings. Additionally, online communication allows for asynchronous communication, meaning messages can be sent and received at different times, while offline communication typically occurs in real-time. Online communication also provides a wider reach and the ability to connect with people from all over the world, whereas offline communication is usually limited to those in close physical proximity.
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Employee Training & Development ISE
Companies that use innovative training and development practices are likely to report better financial performance than their competitors that do not.Training and development also help a company develop the human capital needed to meet competitive challenges.Many companies now recognize that learning through training, development, and knowledge management helps employees strengthen or increase their skills directly impacting their job performance, satisfaction, and career advancement. The 9th edition covers and addresses the changes in training and development from an employer and employee perspective - adding value to the employer and employee. Based on the author's extensive experience in teaching training and development courses to both graduate and undergraduate students, Employee Training and Development, Ninth Edition, retains the lively writing style, inspiring examples, and emphasis on new technology and strategic training from previous editions.
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Exploring Internal Communication : Towards Informed Employee Voice
Exploring Internal Communication has long been the go-to publication for internal communication, public relations and human resources practitioners who want their practice to be grounded in research and guided by evidence-based advice.The new fourth edition has been comprehensively updated throughout to reflect the latest thinking in internal communication.Notably, the use of social media within organisations is explored in depth in recognition of the increasing integration of digital platforms. A greater understanding of the different communication roles played by line managers and senior managers is emerging, and this is reviewed to help managers understand what is expected of them and how to succeed as they communicate with employees. And the demands of channel management are becoming increasingly complex; this edition helps practitioners negotiate this challenge. Enriched with models, tips and case studies, this book is an indispensable tool for both students and practitioners alike.
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Exploring Internal Communication : Towards Informed Employee Voice
Exploring Internal Communication has long been the go-to publication for internal communication, public relations and human resources practitioners who want their practice to be grounded in research and guided by evidence-based advice.The new fourth edition has been comprehensively updated throughout to reflect the latest thinking in internal communication.Notably, the use of social media within organisations is explored in depth in recognition of the increasing integration of digital platforms. A greater understanding of the different communication roles played by line managers and senior managers is emerging, and this is reviewed to help managers understand what is expected of them and how to succeed as they communicate with employees. And the demands of channel management are becoming increasingly complex; this edition helps practitioners negotiate this challenge. Enriched with models, tips and case studies, this book is an indispensable tool for both students and practitioners alike.
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Building a Culture of Inclusivity : Effective Internal Communication For Diversity, Equity and Inclusion
SHORTLISTED: Business Book Awards 2024 - Diversity, Inclusion and EqualityDiversity, equality and inclusion (DEI) have never been so important in organizations and yet many feel inadequately prepared.In this guide, the authors combine their expert knowledge to provide a practical approach to bridge this skills and knowledge gap for those delivering Internal Communications. Navigating DEI language can be difficult, but Building a Culture of Inclusivity will help Internal Communication professionals, HR and business leaders engage employees in driving culture change to ensure everyone feels valued and like they belong.This book provides a roadmap to manage tangible change consistently throughout the year and techniques that avoid inauthenticity.It also explains how to identify and move away from performative tokenistic actions and biases to help develop effective deliverables that help every colleague in their organization feel included. This book offers support for conversations with leaders to help them drive the diversity agenda and understand the importance of cultivating a culture of inclusivity across their workforce through their internal communications.Inherently practical, Building a Culture of Inclusivity provides case studies of exemplar DEI communications, exercises for self-assessment and templates to complete to identify goals and strategies.Written by two experienced Internal Communication Professionals, this book will help you understand how to construct and sustain an inclusive workplace where progress leads to results.
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What is training to become a communication professional?
Training to become a communication professional involves developing a deep understanding of various communication theories, strategies, and techniques. It also includes honing skills such as writing, public speaking, interpersonal communication, and media relations. Additionally, training in this field often involves gaining practical experience through internships, projects, and networking opportunities to prepare individuals for the dynamic and fast-paced nature of the communication industry. Overall, training to become a communication professional equips individuals with the knowledge and skills needed to effectively convey messages, build relationships, and manage communication challenges in diverse settings.
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Aren't communication channel and communication aid the same thing?
No, communication channel and communication aid are not the same thing. A communication channel refers to the medium through which information is transmitted, such as face-to-face conversation, phone calls, or emails. On the other hand, a communication aid refers to tools or devices that assist individuals with communication difficulties, such as speech-generating devices or picture communication boards. While both are important in facilitating communication, they serve different purposes in the communication process.
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Does Schulz von Thun's communication model not explain communication?
Schulz von Thun's communication model does explain communication by highlighting the complexity of human interaction. The model emphasizes that communication is not just about the words spoken but also about the underlying intentions, emotions, and perceptions of both the sender and receiver. By considering these four aspects - facts, self-revelation, relationship, and appeal - the model provides a comprehensive framework for understanding the various layers of communication and how they can impact the overall message being conveyed.
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How does lack of communication manifest through communication devices?
The lack of communication can manifest through communication devices in several ways. For example, when there is a lack of response to messages or calls, it can indicate a breakdown in communication. Additionally, misinterpretation of tone or intention in text messages or emails can lead to misunderstandings and further hinder communication. Furthermore, when important information is not shared or updated on communication platforms, it can create confusion and frustration among the users. Overall, the lack of communication through devices can lead to strained relationships and ineffective collaboration.
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