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Questioning & Listening Techniques Training Course
Course Description Questioning and listening skills are pivotal to effective communication and creating mutual understanding. These vital communication tools are requisite for building effective working and personal relationships. Interpersonal communication skills are the foundation of business success and the most highly sought after employees are those who are able to capitalise on these abilities. Unfortunately, most people have no idea of the importance of communication skills in the workplace. However, research has clearly demonstrated that the ability to accurately communicate requirements, express needs, give and receive feedback and listen with empathy builds confidence and charisma and propels personal development. Conversely, the costs of poor communication are astronomical from both a financial perspective and the cost to morale and productivity. What you will learn This practical course will support you to enhance existing skills and develop new ones with expert guidance and supportive exercises. This course will guide you through the process of understanding and implementing these highly prized communication skills. You will rapidly learn how to communicate more effectively with those around you and vitally deepen your understanding about the causes and consequences of costly miscommunications. In addition to teaching you about the significance of quality communication, in everyday personal and business activities, this course will deliver focused and actionable advice which you can easily implement in all areas of your life. You will delve into the often hidden meanings buried in confusing communications and gain new insight into the emotional nature of expression. This course focuses specifically on the two most significant areas of communication: the skills of listening and questioning. The secret of listening is far from obvious and without in-depth study many people merely scrape the surface of this valuable skill. In addition to learning how to get the most from colleagues, employers and personal relationships learning to actively and reflectively listen will reveal previously unavailable information and insights. The root cause of the breakdown of many personal relationships, including marriages, is cited as being poor communication. Specifically this is the inability to effectively listen – many divorces could be prevented if couples learned how to really hear each other on a practical and emotional level. Effective questioning is another valuable tool which will enable you to find and analyse the information that others hold. Knowing how to accurately and effectively ask various types of questions, and under which contexts, will minimise the effort and maximise the results in your interpersonal interactions. This course will also teach you techniques to enhance your understanding of the information you receive to ensure clarity and prevent ambiguity. Feedback is another skill which you will learn; specifically you will receive guidance and undertake exercises to facilitate effective and honest feedback without the emotional ‘sting’. Harnessing the power of quality feedback is one of the most significant leaps you can take in your own personal development. Finally this course supports you to implement a personal action plan which will help you assess your skills and define strategies to enhance your strengths and build on your knowledge. You will be amazed at the increase in confidence and esteem you will naturally experience as a result of improving these vital communication skills. This course is designed for professionals who wish to enhance their knowledge of effective communication and significantly improve their practical skills. Taking this course will support your ability to gather information, build relationships, communicate with people at all levels and vitally understand both the logical and emotional facets of communication. Who can take the course?Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course. What is the structure of the course?The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience. Where / when can I study the course?You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move! Is there a test at the end of the course?Once you have completed all modules there is a multiple choice test. The questions will be on a range of topics found within the modules. The test, like the course, is online and can be taken a time and location of your choosing. What is the pass mark for the final test?The pass mark for the test is 70%. If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course. When will I receive my certificate?Once you have completed your test you can log in to your account and download/print your certificate any time you need it.How long does it take to complete the course?We estimate that the course will take about 8 hours to complete in total, plus an additional 30 minutes for the end of course test. Course Content Module 1: Effective Communication Module 2: Listening Skills Module 3: Questioning Skills Module 4: Information and Understanding Module 5: Personal Development Course Detail Course Access: Lifetime Exams Included: Yes Compatibility: All major devices and browsers Need to train your Team? Contact Us for Discounts on Multiple Subscription Purchases.
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Employee Training & Development ISE
Companies that use innovative training and development practices are likely to report better financial performance than their competitors that do not.Training and development also help a company develop the human capital needed to meet competitive challenges.Many companies now recognize that learning through training, development, and knowledge management helps employees strengthen or increase their skills directly impacting their job performance, satisfaction, and career advancement. The 9th edition covers and addresses the changes in training and development from an employer and employee perspective - adding value to the employer and employee. Based on the author's extensive experience in teaching training and development courses to both graduate and undergraduate students, Employee Training and Development, Ninth Edition, retains the lively writing style, inspiring examples, and emphasis on new technology and strategic training from previous editions.
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Listening
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Employee Benefits ISE
Course Overview by Author: Employee benefits refer to compensation other than hourly wage, salary, or incentive payments. Protection programs provide family benefits, promote health, and guard against income loss caused by catastrophic factors such as unemployment, disability, and serious illnesses. Paid time-off policies policies compensate employees when they are not performing their primary work duties, for example, vacation and holidaysAccommodation and enhancement benefits promote opportunities for employees and their familiesText Overview: Practical approach.Commonly referenced by HR practitioners. Contains 12 chapters, organized into 4 parts: (1) Introduction to Employee Benefits; (2) Retirement, Health Care, and Life Insurance; (3) Services; and (4): Extending Employee BenefitsEach chapter contains a chapter outline, learning objectives, key terms, discussion questions, and 2 brief cases.
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"Listening to music during training workout?"
Listening to music during a training workout can have several benefits. Music can help to increase motivation and intensity during a workout, as well as distract from feelings of fatigue. It can also help to improve focus and coordination during exercises. Ultimately, whether or not to listen to music during a training workout is a personal preference, but for many people, it can enhance their overall workout experience.
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What is the diversity development field?
The diversity development field focuses on creating and promoting inclusive environments within organizations. It involves implementing strategies and programs to support diversity, equity, and inclusion, as well as addressing issues related to bias, discrimination, and inequality. This field also encompasses training, education, and advocacy efforts to foster a culture of respect and belonging for individuals from diverse backgrounds. Overall, the diversity development field aims to create positive and equitable experiences for all members of an organization.
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What is active listening?
Active listening is a communication technique where the listener fully concentrates, understands, responds, and remembers what is being said. It involves giving the speaker your full attention, making eye contact, nodding, and providing verbal cues to show that you are engaged in the conversation. Active listening also involves asking clarifying questions and summarizing what the speaker has said to ensure understanding. This technique helps to build rapport, trust, and understanding in conversations.
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What are the benefits of diversity?
Diversity brings a variety of perspectives, experiences, and ideas to the table, which can lead to more creative and innovative solutions to problems. It also fosters a more inclusive and welcoming environment, where individuals feel valued and respected for their unique backgrounds and identities. Additionally, diversity can lead to a more well-rounded and comprehensive understanding of different cultures and communities, which can help bridge gaps and promote understanding and empathy. Overall, embracing diversity can lead to a more dynamic and enriching society and workplace.
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Cultural Citizenship and Popular Culture : The Art of Listening
Written in an accessible and engaging style, this book uses a series of case studies to show how popular media are important to us, as a source of pleasure and entertainment, but also in communicating about the world with others. Social media platforms have changed how we talk about what we like and dislike in our popular media use. 'Cultural citizenship' shows how these discussions speak to 'belonging', to what we feel our rights and responsibilities are in today's polarized world.Cultural Citizenship and Popular Culture is based on audience-led research and does not privilege textual analysis as a starting point for taking popular media use's measure.Instead, it offers research tools to listen to others.This book offers scholars and students of media and creative industries a means to understand their professional position as one in which they engage with rather than assume to know what users of popular cultural texts and products think and feel.
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Listening Tree
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Gigi, Listening
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Someone's Listening
Faith Finley has it all: she's a talented psychologist with a flourishing career, a bestselling author and the host of a popular local radio program, Someone's Listening, with Dr. Faith Finley. She's married to the perfect man, Liam Finley, a respected food critic. Until the night everything goes horribly wrong, and Faith's life is shattered forever. Liam is missing-gone without a trace-and the police are suspicious of everything Faith says.They either think she has something to hide, or that she's lost her mind. And then the notes begin to arrive. Notes that are ripped from Faith's own book, the one that helps victims leave their abusers.Notes like "Lock your windows. Consider investing in a steel door." As the threats escalate, the mystery behind Liam's disappearance intensifies. And Faith's very life will depend on finding answers...
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What happens if you fall asleep while listening to music and keep listening?
If you fall asleep while listening to music and keep listening, the music may continue to play in the background and could potentially disrupt your sleep cycle. Depending on the volume and intensity of the music, it could also impact the quality of your sleep by preventing you from reaching deeper stages of rest. It is generally recommended to create a calming and quiet environment for sleep to ensure a restful night.
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Can listening be physically exhausting?
Yes, listening can be physically exhausting. When we are actively engaged in listening, our brain is working hard to process and interpret the information being received. This mental effort can lead to feelings of fatigue and tiredness, similar to how physical exertion can tire out our muscles. Additionally, prolonged periods of listening without breaks can strain our concentration and attention, further contributing to the feeling of exhaustion.
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Is God listening to me?
As an AI, I cannot provide a definitive answer to whether God is listening to you. Belief in God's presence and attentiveness to prayers is a matter of personal faith and interpretation of religious teachings. Many people find comfort in the belief that God is always listening and guiding them, while others may struggle with doubts or unanswered prayers. Ultimately, the question of whether God is listening to you is a deeply personal and spiritual one that varies from individual to individual.
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What are you listening to?
I am an AI digital assistant, so I do not have the ability to listen to music or other audio. My main function is to provide information and assistance based on the input I receive from users. How can I assist you today?
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